Shipping policy

 Thank you for choosing Aiyshiy, please see our website’s shipping policy detailed below:

As a buyer, you should be aware of the following possible things:

  • In the shipping and delivery process inside and outside Jordan, Aiyshiy relies on specialized third-party shipping companies such as Aramex or Jordan Post, as these companies work hard to ship and deliver products as quickly as possible.
  • Orders are processed within a period ranging from one to five working days (excluding holidays and official holidays). After you receive your order confirmation email from Aiyshiy, another email will be sent when the order ships.
  • The process of delivering orders usually takes about 3 working days inside Jordan, and approximately 14 working days for international orders outside Jordan.
  • The delivery price within the Hashemite Kingdom of Jordan depends on the product and its suitability for free delivery.

Local delivery within Jordan

Delivery service is available within the city of Salt.

It costs $2.82 for weight less than 10 kilograms.

The delivery cost is $5.64 for 10 kg and up to 15 kg

Delivery to the rest of the governorates of the Kingdom

Delivery service is available

 At a cost of $3,522 for weight less than 10 kilograms.

Delivery cost is $7.05 for 10 kg and up to 15 kg.

After completing the purchase process, we will contact you via the phone number you provided us with, to confirm your order and inform you of the expected receipt dates.

Pickup from the store

You can receive your order for free through the direct pickup service from the Aiyshiy store located at:

Jordan – Balqa Governorate – Salt City – Al-Suwaniyah – Prince Hamzah Street.

After completing the purchase process on the website, your order will be prepared and prepared within a period ranging from 3 to 5 working days, and you will be notified when your order is ready for receipt.

You can collect the order from Aiyshiy store during the weekdays: from Saturday to Thursday from 9:00 am to 5 pm

International shipping

  • Aiyshiy store provides international shipping service to all countries of the world.
  • Shipping costs vary depending on the weight of the shipment and the destination it is shipped to. The shipping cost will be calculated and displayed to you when you complete your purchase on the website.
  • Express international shipping: Shipping time is 3-5 business days after receiving the order value. Up to a weight of 30 kg
  • Standard international shipping: Shipping time is 10-14 business days after receiving the order value.
  • Note: If the shipment exceeds 2000 grams, it is divided into two shipments, so that the first shipment is closest to 2000 grams, and the second shipment starts from 50 grams up to 2000 grams, and so on… Each of them carries its own tracking number, provided that the shipment does not exceed 2000 grams.
  • Economic international shipping: Shipping period is 35-45 working days after receiving the order value. More than 30 kilograms.
  • Delays due to customs inspection.
  • The shipment you ordered may be subject to customs duties and special taxes that are imposed when the shipment reaches its final destination. Aiyshiy is not responsible for paying these additional costs, as the customer is responsible for paying them
  • You can track your shipment through a special tracking number “Tracking Number” provided to us by the strategic shipping partner. You can obtain this number by contacting us via email: {SUPPORT@AIYSHIY.COM}
  • Or via WhatsApp message on: 00962786645862

Note: Please allow up to 14-21 business days for delivery, as a precaution to ensure timely delivery of your order, but in most cases, orders arrive before the maximum time frame.

If you have any questions, problems, or need assistance tracking your order, please use the “Contact Us” link, or through the live support window.

We provide tracking number. After delivering the order to the shipping agent, 1-2 working days

Lost parcels

If you have not received the package within 60 days from the shipping date, please contact us. We will send you a new one or refund you the money